therapy policy for covid-19

We are living in unprecedented times as covid-19 spreads faster than our UK government expected. Many of us are scared and anxious as we see our lives and the lives of loved ones drastically altered by this unseen enemy. Even before the pandemic, levels of anxiety and depression were high so it is important to seek help in managing and maintaining your mental health at this time.

At the start of the pandemic, I introduced a covid-19 crisis policy (see below).

Switch to online therapy

Currently I am running all sessions online. I have many years’ experience of working online or by phone and this can be as effective as face to face. With online options all you need is a computer or device linked to the internet and you simply open a link in your browser to begin the session.  With Skype you need an account (it is free though) and with Zoom you just need a web browser. Your computer or device will need a video cam/camera and microphone.

Moving back to face to face working

I am hoping that, from August, I am able to offer sessions face to face (for non-symptomatic clients) as long as I am currently not showing symptoms, not been exposed to anyone showing symptoms and not in a high risk group. I have isolated myself as much as I can and am avoiding events, gatherings of any size, social events of any type, the gym and I am currently largely working from home or from my small therapy room at St Albans House. I am of course following best practice for cleanliness with the virus.

Our policy

I have arranged my therapy room so that:

  • There is a two metre distance between us
  • There is a protective clear barrier screen between us
  • My room has handwash and PPE (Type IIR fluid resistant surgical masks) face masks and nitrile powder/latex free gloves) available
  • The centre in which I work has handwashing stations and clear social distance signage and policies visible

Sue Tupling and clients agree to the following in light of the Coronavirus alert:

  1. Wash hands as per recommendations before we begin
  2. Wear PPE face covering and gloves if desired
  3. When wearing a face covering, avoid touching your face or covering, as you could contaminate them with your hands
  4. Continue to wash your hands regularly
  5. Wipe down surfaces including door handles before/after each client with antibacterial spray
  6. Keep a 2m distance at all times
  7. Cough or sneeze into sleeve or tissue
  8. If showing symptoms cancel session with 24 hours notice if possible
  9. Use online working as a non-contact option: phone, Zoom ( or Skype (sue.tupling)
  10. Clean our mobile devices before starting a session
  11. Avoid using water glasses (maybe bring your own)
  12. Avoid contact or touching (shaking hands, hug)

Stay safe and make sure you invest in your mental health at this difficult time.


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